FAQ

For information on share positions, go to a Banco Itaú branch, with personal documents or by using the contacts below:

(11) 3003-9285 (state capitals and metropolitan regions)
0800 7209285 (other municipalities)
From 9:00 a.m. to 6:00 p.m. on business days.

A custodian bank, or simply custodian/depositary, is a bank responsible for physically or electronically storing the financial assets (stocks, bonds, etc.) held by customers and processing all events related to that holding.

Banco Itaú is Algar Telecom’s custodian bank.

Shareholders and other holders of rights on Algar Telecom shares are assisted through the network of Itaú bank branches (custodian bank of book entry shares) which provides several services, such as:

• Information and issuance of shareholder position statement;
• Payment of dividends and interest on equity;
• Amendments to registration (change in the shareholder’s name, address, current account, opening or closure of a bank account to receive dividends, individual taxpayer number (CPF) / Corporate Taxpayer Id (CNPJ);
• Registration of blocking and release of share blockage and other pertinent services;
• Transfer of shares (inter-vivos, causa mortis, by court order, by grouping/splitting of deposit accounts);
• Shares, bonuses, groupings, splits subscription.

For analysis and checking, the applicant (individual/legal entity) should send an e-mail to ri@algartelecom.com.br with name and individual taxpayer number (CPF) to know which procedures are to be adopted.

After the release of a Government Resolution, the acquisition of fixed line services no longer represents values and investments. According to Ordinance 508 of October 16, 1997 from the Ministry of Communications, fixed lines became available only as a service, in order to simplify their acquisition for everyone.

Those who, when acquiring the right to use a Phone Terminal, signed a contract with Algar Telecom (former Companhia de Telecomunicações do Brasil Central – CTBC) until 06/30/1997. From this date on no shares were issued in any contract.

The shares are originated from the contract, not from the fixed line. So, when you transfer the line ownership, the shares are not transferred, but stay registered to the person who signed the contract.

If the fixed line is canceled or the plan is changed, the shares are still associated with the individual taxpayer number (CPF) of the person who signed the contract; there is no connection between the fixed line and the shares.

As provided for in item a, of Item II, of Article 287, of the Brazilian Corporate Law and a determination in the Company’s Bylaws, the prescription period for Dividends and Interest on Equity (IoE) is three (3) years as of the payment date when made available to the shareholder.

Algar Telecom does not buy its own shares. Furthermore it does not trade its shares at B3, thus any person, individual or corporate, may trade them.