Corporate Profile

We are a company that provides fiber telecommunications services, operating in Brazil and mainly focused on B2B customers. Headquartered in Uberlândia, we are part of the Algar group, one of the most important business groups in Brazil, operating for 68 years in the market.

Our modern and extensive infrastructure, built with state-of-the-art technology and supported by a network of more than 115,000 km of optical fiber cable, with presence in 372 cities of 16 States and the Federal District, allows us to dedicate to our purpose: People serving People. To this end, we fully focus on offering the best customer experience, combining quality services with close and effective customer assistance.

B2B customers, which totaled 183,700 in 2021 and accounted for 64% of our total net revenue, are offered solutions that combine dedicated high-speed data solution links with voice and IT services, ranging from network security solutions to cloud storage.

Retailers customers (B2C), who totaled 1.1 million in 4Q21, are offered optical fiber broadband combined with mobile and fixed services in a region that covers cities in the states of Minas Gerais, São Paulo, Goiás, and Mato Grosso do Sul. In this area, where we are market share leaders in these services (61.5% in broadband and 34.1% in mobile services – Anatel data of December 2021), we passed fiber in 991,600 homes – FTTH (94.7% of total homes) and connected 506,000 homes – Homes Connected, providing fiber to 93.5% of our broadband customers at the end of 2021.

We were able to accomplish all the above due to the effort of our 4,600 associates – our employees -, who are engaged in making us a sustainable and innovative company. To this end, we are undergoing a digital transformation journey to reduce the efforts of our customers and continuously improve their experience, thus keeping us as their first choice.

We are a publicly held company, not trading in the stock market, which has accumulated twelve public debenture issues and one promissory note, which is the result of a direct relationship that the Company has been maintaining with the capital markets since 2007. Our commitment is not restricted to the adoption of the best corporate governance practices. We are aware of and responsible for our role with society and the environment. We believe that this is the way to create a virtuous business model that creates value for society.

Vision

People serving People

Mission

Assist and integrate people and businesses in a sustainable way

Values

Customers, our reason for existing*
Act with integrity
Train and recognize talents
Be an entrepreneur
Be committed to sustainability

* Literal speech of Comendador Alexandrino Garcia, founder of the Algar group

History

Alexandrino Garcia founded CTBC, currently Algar Telecom, in the city of Uberlândia, State of Minas Gerais, in 1954. To facilitate the communication of residents of regions considered remote at the time, the Company was granted several municipal concessions in neighboring cities.

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